For ages 21 and above

ji baji Responsible Gaming

Gaming is for entertainment — not a guaranteed source of income. ji baji believes that safe and healthy entertainment is true enjoyment. Know your limits, use the right tools, and seek help when needed.

Age Verification Self-Exclusion Deposit Limits 24/7 Support Professional Advice

From the moment you join ji baji, we give the highest priority to every user's safety. Online betting and casino games are a way for people to spend their leisure time, but they are never a substitute for a livelihood. The core principle of responsible gaming is — play in a way that is in line with your financial means and mental state.

If you ever feel that your gaming habit is going out of control, contact our support team immediately. Our live chat and email support are active seven days a week, twenty-four hours a day in both Bengali and English. Also, read the platform's Terms and Conditions carefully to have a clear understanding of bonuses and betting rules — this helps you avoid unexpected situations.

Before you start playing, ask yourself: what is my budget for today? If I lose, will I be able to handle it mentally? Is gaming affecting my family or work? Honest answers to these questions will help you make the right decisions. For answers to common questions, you can visit our FAQ section — it has detailed information covering everything from account management to setting limits.

Remember, losses are always possible in gambling. No strategy or system guarantees a win in the long run. We will never tell you to "bet a little more this time" or "try to recover the money you lost." Instead, we encourage you to play within a set budget, stick to a time limit, and treat any losses as the cost of entertainment. Our Privacy Policy explains in detail how your information is kept secure and what data the platform stores for responsible gaming purposes.

21+

ji baji is for adults only

The minimum age to play online betting and casino games in Bangladesh is 21. Age verification is mandatory at the time of registration. It is strictly prohibited for any minor to open or use an account. Use a strong password and keep your device locked so that younger members of your household cannot access your account.

Control Tools — Set your own limits

You can use the following tools directly from your account on the ji baji platform.

Set Limits

Deposit Limit

Set a maximum deposit amount for any time period — daily, weekly, or monthly. Once a limit is set, it takes effect immediately; if you want to increase it, a 24-hour waiting period applies.

Loss Limit

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, placing new bets on the account will stop automatically.

Break

Take a Break

Take a temporary break from 24 hours up to 30 days. During this time, logging in will not be possible and no promotional messages will be sent. To return to normal play, you must wait for the break to end.

Exclusion

Self-Exclusion

For a long-term break, self-exclude for 3 months to 5 years. Once active, the account remains completely inactive and cannot be reactivated before the period ends.

Time Management

Session Time Limit

Set in advance how long you will play in one session. Once the set time passes, you will be logged out automatically and a message will appear prompting you to rest.

Reality Check

Reality Check Notification

At set intervals, a brief summary will appear on screen — how long you have been playing, how much you have wagered, and how much you have lost. This prompt will keep you aware.

Warning Signs

If any one of the following signs appears in you, pause for a moment and seek help.

  • You keep increasing your bets to try to win back lost money — this is a dangerous habit known as "chasing losses."
  • You are trying to hide from family or friends how long or how much you are playing.
  • You are taking loans or dipping into savings to play beyond your set budget.
  • When you are not playing, you feel restless, have trouble concentrating, or are experiencing sleep problems.
  • Thoughts of gaming keep coming to mind while trying to carry out work, studies, or family responsibilities.
  • You have tried to take a break but keep failing, and each time you spend more time or money than before.
  • Gaming feels like the only way to deal with stress, depression, or loneliness.

How to Get Support

Asking for help is not a sign of weakness — it takes courage.

ji baji Live Chat

Talk directly with our support team at any time. The team is active around the clock in both Bengali and English. You can request deposit limit changes, breaks, or self-exclusion right through live chat.

Email Support

If you prefer to put things in writing, send a message to our support email. Our team will reply in Bengali and help you take the necessary steps.

Family and Trusted People

Share what is on your mind with a close family member or trusted friend. They are best placed to help you make the right decisions and stand by you during difficult times.

Professional Counselling

Reach out to mental health professionals and addiction counsellors. In Bangladesh, this kind of counselling is available at government hospitals and private mental health centres. Professional advice is provided with complete confidentiality.

Support Groups

Join a support group made up of people who have experience overcoming gaming addiction. Talking with people who have come through the same situation can sometimes be more effective than professional services.

ji baji's Commitment

We are not just a platform — we are taking responsibility for your safe entertainment.

Age Verification

Age verification is confirmed at the time of registration and before financial transactions.

Data Security

Your personal information is kept secure with SSL encryption and up-to-date security measures.

Transparent Information

All information about game results, RTP, and betting conditions is presented transparently.

No Irresponsible Advertising

ji baji never advertises targeting minors or to attract people in vulnerable situations.

Common Questions About Responsible Gaming

Answers to the most frequently asked questions, all in one place.

Go to the Account Settings section and select the "Responsible Gaming" option. From there, choose the self-exclusion period (3 months to 5 years). You can also request this through our live chat — action will be taken immediately.

Yes, but you will need to wait 24 hours to increase a limit. This waiting period is intentional, so that no one raises their limit and places larger bets in a moment of impulse. Lowering a limit, however, takes effect immediately.

Change your password immediately and enable two-factor authentication. If a minor has used the account, notify us right away by email or live chat — we will take the necessary steps.

Yes, like any enjoyable activity, online betting can develop into an addiction for some people. However, awareness, setting limits, and seeking help in time can prevent this situation. The warning signs are described in detail higher up on this page.

You can view your complete betting record yourself in the account's transaction history section. Once you reach a set limit, the system automatically stops new bets from being placed — no manual process is required.

During self-exclusion, no new deposits or bets can be placed, but the option to withdraw the balance in your account remains active. Contact our support team for more details on this.